New Orleans, United States
Louis Armstrong New Orleans International Airport (MSY) is the gateway to one of the most exciting cities in the world - New Orleans, legendary for its history, food and good times. MSY provides a passenger-friendly environment that welcomes millions of travelers each year from around the world. Our goal is to provide safe, modern facilities to meet the demands of our customers.
13 features verified at Louis Armstrong New Orleans International Airport
Typical foot-traffic by hour, sourced from Google. Live conditions may differ.
Busiest on Mondays around 3 pm — usually as busy as it gets.
Louis Armstrong New Orleans International Airport sits in Kenner, Louisiana, about 11 miles west of downtown New Orleans. Serving as the primary commercial airport for the Greater New Orleans region, it handles millions of passengers annually across a single terminal with two concourses. The airport is named after the iconic jazz trumpeter and vocalist, reflecting the city's deep musical heritage. Opened in its current location in 1946, the airport underwent a major renovation and expansion completed in 2019, resulting in a modern, efficient facility that replaced the older, cramped terminal. The design incorporates local architectural elements, with large windows, exposed steel, and artwork celebrating New Orleans culture. Known by its IATA code MSY, it offers nonstop flights to over 50 domestic and international destinations.
Kenner is located just west of New Orleans, easily accessible via Interstate 10. From downtown New Orleans, the drive to the airport takes roughly 20–30 minutes under normal traffic conditions, but can extend to 45 minutes during peak hours. The most direct route is I-10 West to Exit 220 (Airline Drive/LA-61), then follow signs to the terminal. Alternatively, from the north or east, take I-10 East to the same exit. Rideshare services like Uber and Lyft operate at designated pickup and drop-off areas on the lower level of the terminal. Taxis are also available, with a flat rate of about $40 to downtown New Orleans. For those preferring public transit, Jefferson Transit's E2 Airport Express bus runs between the airport and the New Orleans Union Passenger Terminal (NOUPT) downtown, with a journey time of about 45 minutes and a fare of $2.00. The bus stop is located on the lower level near baggage claim. Rental car companies are located in a consolidated facility adjacent to the parking garage, accessible via a covered walkway or complimentary shuttle. The airport is also served by several hotel shuttles from nearby accommodations.
The terminal at Louis Armstrong New Orleans International Airport is designed for straightforward navigation. Upon arrival, passengers descend an escalator or elevator to the lower level, where baggage claim is located. Carousels are clearly numbered, and the area is spacious with seating. The upper level houses check-in counters, ticket kiosks, and TSA security checkpoints. Security lines can be busy during peak travel times, especially Monday and Thursday afternoons (3–4 pm). The airport offers TSA PreCheck lanes and Clear membership kiosks to expedite screening. After security, passengers enter a central atrium with shops, restaurants, and seating. The concourse splits into Hall A (gates A1–A14) and Hall B (gates B1–B14). Both halls have additional dining options, including local favorites like Lucky’s New Orleans Cheesesteaks, The City Market (crawfish beignets), and a central food court with traditional fast food. Free Wi-Fi is available throughout the terminal with no time limit; connect to the "MSY Free WiFi" network. For passengers with disabilities, the airport is fully accessible: wheelchair-accessible entrances, toilets, seating areas, and parking are all available. Companion care restrooms and adult changing tables are located near gate A12 and in the main terminal. Baggage storage is available near baggage claim for a fee, operated by a third-party service. The airport also has a multi-storey paid parking garage adjacent to the terminal, valet parking, and a surface lot. Hourly, daily, and economy rates apply. Charging stations for phones and laptops are scattered throughout the gate areas, though outlets can be scarce during peak times. The overall atmosphere is bright and clean, with high ceilings and large windows offering views of the tarmac. The terminal is not overly large, so walking distances are manageable. However, the moving walkways between the main terminal and concourses are not always operational.
Kenner, a suburb of New Orleans, is often overlooked by travelers heading straight to the French Quarter. But the city itself has a unique character worth exploring. Situated along the Mississippi River, Kenner was originally a small farming community that grew rapidly in the mid-20th century as a bedroom community. Today, it offers a quieter alternative to the bustle of New Orleans, with its own attractions and local flavor. The Rivertown district, a historic area near the levee, features museums, antique shops, and restaurants housed in restored 19th-century buildings. The Louisiana Museum of Fine Arts, part of the Rivertown complex, showcases works by regional artists. The Kenner Planetarium and Megadome Cinema offers educational shows and films, a good option for families. For outdoor enthusiasts, the LaSalle Park and adjacent bike trails provide a scenic escape along the lake. The airport's location in Kenner means that passengers have easy access to accommodations like the Hilton New Orleans Airport and the Crowne Plaza Airport, both within a mile of the terminal. Many hotels offer free shuttles and park-and-fly packages. The area around the airport is heavily commercial, with chain restaurants and fast food, but a short drive brings you to authentic Louisiana cuisine. For example, Züest Cajun Grill & Steakhouse, about 10 minutes away, serves po'boys and gumbo. The proximity to New Orleans means visitors can fly in and immediately immerse themselves in the city's music, food, and culture. But for those with layovers or early departures, Kenner provides a comfortable base with less congested roads and more affordable parking. The airport itself reflects the region's identity, from the jazz music playing over the PA system to the Creole-inspired menu items. It's a fitting introduction to Louisiana.
The airport is open daily from approximately 4:30 am until the last flight of the night. Some areas, such as ticketing and security, may open earlier for early departures. The parking lots and garage operate 24/7. Contact the airport by phone at +1 504-303-7500 or visit the official website at https://flymsy.com/ for real-time flight and parking information. For lost and found, inquire at the airport's information desk on the lower level. TSA recommends arriving two hours before domestic flights and three hours before international flights. The busiest times are Monday at 3 pm, Tuesday at 2 pm, Wednesday at 3 pm, and Thursday at 4 pm, so plan accordingly. One practical tip: if you have a layover of more than three hours, consider taking the 15-minute walk or short shuttle to the nearby Kenner Rivertown district for a taste of local history and a meal at a non-airport restaurant. You can easily return to the terminal in time for your next flight.
30 carriers list direct routes from this airport. 8 Oneworld members.
37 direct destinations across 2 countries.
Most-served direct routes
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Wikipedia
More about Louis Armstrong New Orleans International Airport
Wikipedia
More about Louis Armstrong New Orleans International Airport
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